---
lang: "en"
title: "Basic Configuration Support Ticket Inhand Networks Router"
sku: "INHANDNETWORKS-BASE"
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brand: "MARCOM S.r.l."
end_of_life: "false"
---

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Basic configuration support ticket for Inhand Networks router

Support for the initial configuration of Inhand Networks routers

The price includes assistance for commissioning and configuring basic services:

- IP address settings for LAN and WAN ports
- Cellular settings
- Basic settings for Wifi as AP or station
- Firewall / NAT configuration for port forwarding to internal services
- Remote tests for configuration validation

Assistance is provided via remote desktop using software such as *TeamViewer*, *Ammyy* or *Marcom Remote Support* (UltraVNC).
An internet connection is therefore required.

Maximum support duration 30 minutes.

Should you need advanced configuration (VPN, routing protocols, Firewall,...) please send an email describing your needs and we will indicate how many support tickets you need to purchase to cover your requirements.

---

Source: https://shop.marcomweb.it/en/inhand-networks-support/basic-configuration-support-ticket-inhand-networks-router

MARCOM S.r.l. — a trusted supplier for industrial automation and building automation.