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- Energycam issue: after two months it doesn't read anymore
Energycam issue: after two months it doesn't read anymore
- Albert
-
Topic Author
29 Aug 2016 15:50 #503
by Albert
Energycam issue: after two months it doesn't read anymore was created by Albert
I've bought an energycam with rs485 interface.
i've configured it using an usb rs485 converter and installed it on a gas meter.
it works like a charm for 2-3-4 months and then it doesn't read meter anymore. I've tried to powercylce it but still no luck.
only way is to reinstall it using software or automatic procedure triggered by button.
i've configured it using an usb rs485 converter and installed it on a gas meter.
it works like a charm for 2-3-4 months and then it doesn't read meter anymore. I've tried to powercylce it but still no luck.
only way is to reinstall it using software or automatic procedure triggered by button.
Reply to Albert
- marcom
-
- Away
29 Aug 2016 15:52 #504
by marcom
Marcom S.r.l.
via della Metallurgia, 11
37139 - Verona (VR)
Replied by marcom on topic Energycam issue: after two months it doesn't read anymore
Dear Albert,
thanks for your email.
Perhaps the "auto install after boot" feature of the EnergyCam is not activated? In this case the device stops working after power failure.
thanks for your email.
Perhaps the "auto install after boot" feature of the EnergyCam is not activated? In this case the device stops working after power failure.
Marcom S.r.l.
via della Metallurgia, 11
37139 - Verona (VR)