Index

Orders on the Marcomweb Shop

How do I place an order on the Marcomweb Shop?
How can I find the items?
How can I add an item to the cart?
How do I purchase?
Why do I need to log in?
How can I pay?
I'm ready to place my order, what more do I need to know?
My order has been confirmed. Can I still make changes?
I can not remember my password. What should I do?

 

Orders on Marcomweb Shop

How do I place an order on Shop Marcomweb?

Buying on Marcomweb Shop is very easy. You do not have to create an account first, because your profile will be created automatically as soon as you place your first order.

Here's how to make your first order:

  1. Visit the website shop.marcomweb.it and choose what to buy
  2. Add the items you want to the cart
  3. Enter the delivery address
  4. Choose the payment you want
  5. We receive payment
  6. The item is packed
  7. The item is picked up by the courier and delivered to the customer

How can I find the items?

Find the search bar on all pages of the site. Search for the item you are interested in and click on the title to access the product page. In this you can find specific information about the item and you can check how long the item will be sent. You can also browse products using the category tree on the left.

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How can I add an item to the cart?

If you want to order an item, just click on the "Add to cart" button on each product page. You can access the contents of the cart at any time by clicking on "Show cart" on the left side of the page.

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How do I purchase?

Check the items you've added to your cart. When you are ready to purchase the items you have in your cart and complete the order, click on the "Buy Now" button which will take you to the first page of the order form.

The following pages will help you complete the order form. If you have problems, do not hesitate to contact us.

Why do I need to log in?

To be able to log in, you must indicate your username, enter your password and click on the "Login" button. If you are a new customer you will have to register at the same time and select a username and password to be used for future accesses. Signing in allows you to store your preferences as a payment and shipping system, billing and shipping address, to speed up the purchase process.

How can I pay?

You can pay for your purchases on our site using the following payment methods:

  • PayPal: allows you to use all the main prepaid and traditional credit cards.
  • Advance Bank Transfer
  • RiBa: only for recognized customers

Payment by credit card is made on the PayPal site, to ensure total security during the transaction.

I'm ready to place my order, what else should I know?

Check that the information entered is accurate and makes the necessary changes; then click on the "Complete purchase" button. We will send you an email confirming receipt of the order, as well as an email when your order will be processed.

My order has been confirmed. Can I still make changes?

If the order status is still not as "Not shipped yet" it means that it has not yet entered the shipping process and, as a result, you have the possibility to make changes or cancel it. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.   to make changes, specifying the order number received by email.

I can not remember my password. What should I do?

If you do not remember your username or password, follow the wizard accessible from the "My Account" menu.